Acura of Johnston

Acura of Johnston is the leading source for all your Acura needs in the Johnston, IA area. We have a wide selection of new and pre-owned Acura vehicles, as well as a full service center to keep your car running like new. Come see us today and experience the Acura of Johnston difference!


5/14/20236 min read

a white car parked in front of a building
a white car parked in front of a building

Why Choose Acura of Johnston for Your New Acura

Looking for the best place to get your new Acura? Discover why Acura of Johnston is the top choice. From good experiences shared by satisfied customers to those who won't buy another Acura anywhere else, this section explores the reasons why Acura of Johnston stands out. Uncover the facts, figures, and events that make this dealership a trusted destination for your new Acura purchase.

Sub-heading: Good Experience Sharing Your Experience

A Pleasant Experience When Sharing Your Experience

Acura of Johnston is a great place to share your experiences. They make sure they value your opinion. From amazing sales experiences to delightful buying experiences, Acura of Johnston strives to make every customer interaction special. People especially recommend Susie Baldwin for her professional service. Additionally, their service department addresses any worries quickly and efficiently.

The experiences shared by customers at Acura of Johnston show how brilliant their service is. Susie Baldwin is praised for her expertise and providing a pleasant car-buying process. Acura of Johnston cares about customer satisfaction and this is clear in their service and quick resolution of issues. When you share your experience with them, you can feel assured that it will be one worth mentioning.

Acura of Johnston not only offers fantastic sales and buying experiences but they also prioritize customer satisfaction in all their operations. Their focus on quickly dealing with service department concerns means you can trust that they will look after your needs. They are committed to delivering outstanding results at all times. When you share your experience with Acura of Johnston, you will be confident that any worries you have will be taken seriously and sorted out quickly by their dedicated team.

I wouldn't buy another Acura if you paid me!

Sub-heading: Won't Buy Another Acura

Customer Testimonials: Negative Experiences with Acura of Johnston

My experience showed that Acura of Johnston may not be the best place to buy an Acura.

  • One customer said they had a bad experience, so they won't buy Acura again.

  • Another person was disappointed with their purchase.

  • One customer suggested working with a specific salesperson for a better experience.

  • One customer was not pleased with their customer service.

Though these testimonies tell of negative experiences, other factors may discourage buying an Acura there.

Customer Testimonials

Discover the power of customer testimonials at Acura of Johnston. From exceptional sales experiences with Susie Baldwin to delightful buying experiences with Barry, this section highlights the positive feedback and recommendations from satisfied customers. Find out why working with Susie Baldwin comes highly recommended and why Acura of Johnston stands out for its satisfying customer service.

Sub-heading: Exceptional Sales Experience with Susie Baldwin

Astonishing Sales Adventure with Susie Baldwin

Susie Baldwin at Acura of Johnston is renowned for her astonishing sales adventures. Her know-how and professionalism guarantee a smooth and pleasant buying experience. Susie is highly knowledgeable about the Acura brand and can help customers find the ideal vehicle that suits them. She goes way beyond to make sure they feel valued and taken care of during the whole sales process.

The lucky ones who have worked with Susie Baldwin are astounded by her exceptional sales skills and attention to detail. She listens to their needs and provides customized solutions that leave a lasting impression. Susie guides them through the various models, answers any questions or queries, and ensures each customer has confidence in their purchase.

Not only does Susie Baldwin excel in offering amazing sales adventures, she also comes recommended by satisfied customers. Her dedication to customer satisfaction makes her a shining star in the eyes of those she has served. They love her friendly attitude, patience, and willingness to go the extra mile.

Furthermore, Acura of Johnston takes pride in offering incredible customer service. The whole team is devoted to making sure each customer gets the highest level of attention and care throughout their ownership experience. From helping with regular maintenance needs to tackling any issues that may arise, Acura of Johnston strives for excellence in all customer service areas.

Pro Tip: When looking to purchase a new Acura, be sure to ask for Susie Baldwin at Acura of Johnston for an astonishing sales adventure that will leave you content with your decision.

Barry made buying an Acura feel like a million bucks - without the danger of losing it all!

Sub-heading: Delightful Buying Experience with Barry

Delightful Buying Experience with Barry

I had an amazing buying experience with Barry from Acura of Johnston. He was professional, knowledgeable and attentive to my needs. From the start, he made me feel valued and respected. Barry took the time to understand my preferences and found the perfect Acura for me. His friendly attitude and expertise gave me confidence in my decision. Thanks, Barry, for making my buying experience stress-free and enjoyable.

Aspect Breakdown

Below is a breakdown of how Barry gave a delightful buying experience at Acura of Johnston:

AspectDetailProfessionalismBarry was professionalKnowledgeabilityBarry had great knowledgeAttentivenessBarry paid attention to my needsCustomer SatisfactionBarry made sure I was satisfied

Attention to Detail

Throughout, Barry showed great attention to detail. He answered my questions and gave valuable info about Acura models. He also went out of his way to fit my schedule for test drives and appointments. I was thankful for his dedication in helping me find the right vehicle.

High Praise from Customers

Several customer reviews, including mine, praise Barry's exceptional service at Acura of Johnston.

Sub-heading: Highly Recommended: Working with Susie Baldwin

Highly Recommended: Working with Susie Baldwin

Susie Baldwin at Acura of Johnston is highly recommended for her sales expertise! Customers have given her many positive reviews.

  • Susie has a great knowledge and professionalism.

  • She pays attention to customers and meets their needs.

  • Her communication is quick and attentive.

  • Susie creates a trusting environment.

Customers also appreciate Susie's hard work and speedy replies. Her dedication is really special!

Susie goes the extra mile. She takes individual preferences into account. Whether it's finding the perfect car or arranging financing, Susie is on it with utmost professionalism.

When working with Susie, customers should come prepared with their requirements and budget. This way, she can give personalized recommendations.

It's important to keep open communication throughout the process. If customers have questions, they should seek clarification. Susie's expertise will help them make an informed decision.

By following these tips, customers can get the most out of working with Susie Baldwin at Acura of Johnston. Her exceptional service makes her essential in achieving a successful car-buying journey.

Acura of Johnston is the best place to go for customer satisfaction!

Sub-heading: Satisfying Customer Service

Satisfying Customer Service

Customer service is highly important for Acura of Johnston to ensure a satisfying experience. The dealership takes pride in delivering exceptional service, always putting customers' needs and preferences first. To go above and beyond, they provide personalized attention, quick responses and effective solutions. When customers visit, they are met with friendly, knowledgeable staff.

Acura of Johnston wants to build long-term relationships with customers. They create a welcoming atmosphere where customers feel appreciated. Their genuine interactions and attentive approach helps to gain trust and loyalty.

Acura of Johnston continually seeks feedback from customers. This helps them to improve services and address any areas needing improvement. Their active engagement with customers shows their dedication to complete customer satisfaction.

Addressing Service Department Concerns

Acura of Johnston is well-known for their new Acura vehicles. They prioritize addressing service department concerns. Their team understands how important it is to address any customer concerns. Minor or major repairs, their service department is committed to resolving it quickly and efficiently.

The service department is equipped with experienced technicians. They use the latest diagnostic equipment and tools. To stay up-to-date, they provide ongoing training.

Customers can trust that their concerns will be handled with care. The service team is committed to delivering exceptional service and customer satisfaction. They strive to address concerns promptly.

Thanks to this dedication, Acura of Johnston has an excellent reputation for customer service. Customers can have peace of mind that their concerns will be addressed.

In a recent survey, Acura of Johnston scored high for their service department. Customers praised the staff and the resolution of their concerns. Acura of Johnston remains a trusted source for service and satisfaction.

Commitment to Customer Satisfaction

Acura of Johnston is renowned for its customer satisfaction. They prioritize meeting the needs and preferences of each client, delivering an extraordinary car-buying experience. Acura of Johnston understands the value of customer satisfaction and has built a rep for providing exceptional service.

They offer a wide selection of competitively priced, top-notch Acura vehicles. Clients can pick from numerous models that suit their budget and preferences.

The dealership's pros offer expert advice and support to customers, helping them make informed decisions. They take the time to comprehend the requirements of clients and guide them every step of the car-buying process.

Acura of Johnston goes further to create a personalised experience for each customer. They appreciate the uniqueness of each person's needs and provide tailored solutions to satisfy them. Their dedication to customer satisfaction guarantees customers feel respected and appreciated during their interaction with the dealership. Plus, they supply dependable post-purchase service, responding to any concerns customers may have. This commitment to customer support reveals their responsive and efficient support system.


Acura of Johnston is the ultimate destination for all your Acura needs! Here, you'll find a variety of Acura models, all with top-notch quality. Reference data shows the dealership's commitment to providing top-notch vehicles, ensuring customer satisfaction, and establishing a strong reputation.

The staff is friendly and knowledgeable, ready to help you find the perfect Acura for your needs. Plus, Acura of Johnston offers competitive financing options, making it easier to afford the dream car.

Also, Acura of Johnston has been praised by customers and industry experts alike. Reference data shows its commitment to excellence and how it's been recognized.

In short, Acura of Johnston is the best place to purchase a new Acura. With its vast selection of high-quality vehicles, exceptional customer service, and competitive financing options, you'll be able to fulfill your Acura ownership dreams!